Privacy Policy

Actionvector provides fitness coaching and related digital services in Canada. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy laws, and Canada’s Anti-Spam Legislation (CASL). Our practices aim to support transparency and practical controls while delivering an effective training experience.

Information we collect may include contact details, account credentials, demographic data, training preferences, performance logs, device information, and communication records. We may also collect limited wellness context you choose to share, such as movement limitations or equipment availability, to tailor programming. Collection occurs through our app or website interfaces, email, messaging tools, and scheduled consultations.

We use personal information to: create and manage accounts; deliver and adapt training plans; provide coaching and customer support; process subscriptions and payments; improve content and features; measure engagement; secure our systems; and meet legal or regulatory obligations. Communications may include service notices, program updates, and training education. You can manage promotional preferences and unsubscribe from marketing messages consistent with CASL requirements.

We disclose personal information to service providers who assist with hosting, analytics, communications, and payment processing. These providers are bound by appropriate confidentiality and security commitments, and may be located inside or outside Canada. We may also disclose information when required or permitted by law, such as in response to lawful requests, to protect our rights, or to address safety concerns.

Security measures include technical, administrative, and physical safeguards designed to reduce risks of unauthorized access, alteration, disclosure, or loss. Examples include encryption in transit, access controls, logging, and staff guidance on secure handling. While *** method of transmission or storage is entirely risk-free, we work to maintain safeguards proportionate to the sensitivity of the information we manage.

We retain personal information only as long as needed to fulfill the purposes outlined in this Policy or as required by law. Retention periods may consider account activity, contractual needs, and statutory requirements. When information is *** longer required, it is securely deleted, de-identified, or archived per our retention schedule.

Your rights include the ability to request access to your personal information, corrections for accuracy, and information about our use and disclosures. Where applicable, you may request deletion, restriction, or portability. Requests are considered in accordance with Canadian privacy law and relevant exemptions. We strive to respond in a timely manner and may require identity verification before fulfilling a request.

Cookies and similar technologies help operate features, remember preferences, and understand usage patterns. You can adjust browser settings to limit cookies and update choices via our cookie banner or account settings where available. Some features may function with reduced personalization if cookies are limited.

Our services are intended for adults and general audiences seeking fitness guidance. If you believe a minor’s information was provided without appropriate authorization, please contact us so we can address the matter. We also welcome questions about accessibility needs related to privacy disclosures or controls.

We may update this Policy to reflect changes in services, legal requirements, or industry guidance. Material updates will be highlighted through our website or app. The “Last updated” date indicates the current version. For inquiries, access requests, or complaints, contact our Privacy Officer at Actionvector@outlook.com or by mail at 482 King Street West, Toronto, ON M5V 1L7, Canada. Phone for privacy inquiries: +14168372905.

Last updated: 2026-07-21