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Legal & Compliance

Legal Information — Actionvector (CAN)

Terms, refund policy, privacy and Canadian data access procedures (PIPEDA). Use the anchors to jump to sections.

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Terms of Service

These Terms govern access and use of Actionvector services in Canada, including online coaching, subscription plans and mobile app features. By using our services you agree to these terms.

Highlights
  • Eligibility: must be 16+ or have parental consent where required.
  • Subscriptions: billed in CAD; auto-renewal details in account settings.
  • Liability: consult healthcare provider before starting programs; we are not liable for injuries resulting from misuse.
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Users must follow program guidance, report medical conditions, and stop exercise if experiencing adverse symptoms. Equipment must be used per instructions.

Cancel anytime in account settings. Cancellations stop future renewals but do not prorate past payments except where required by law.

These Terms are governed by the laws of Canada and the province of Ontario, unless otherwise required by consumer protection laws in the user's province.

Refunds & Cancellations

We aim for fair treatment under Canadian consumer protection. Refunds are provided when required by law or under clearly stated promotional terms.

Quick reference
ScenarioPolicy
Immediate cancellation*** future charges; *** automatic prorate
Faulty purchaseRefund or credit upon verification
Consumer right (provincial)Handled per applicable provincial law
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Privacy & Data Access (PIPEDA)

Individuals in Canada may request access to personal information we hold. We respond per PIPEDA timelines and verification requirements.

  • What we collect: account data, workout logs, payment information when applicable.
  • How to request: verify identity; provide details of requested records.
  • Retention: we retain data for service delivery and legal compliance.
Data Access Request

Use the form to request copies of personal data or ask for corrections. We will verify identity before fulfilling requests.

Data Officer
Privacy & DPO

Data Protection Officer — Actionvector CAN
privacy@actionvector.net

Accessibility & Consumer Rights

We strive to make our online content and app accessible. If you have difficulty accessing materials, contact us for alternatives.

  • Accessible formats available on request.
  • Consumer protections: statutory cooling-off and unfair practices provisions apply.
  • Provincial variations: we comply with local consumer laws across Canada.
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Copyright, DMCA & Notices

If you believe content on Actionvector infringes your copyright, provide a written notice including identification of the copyrighted work, location of the infringing material, contact details and a statement under penalty of perjury. Notices should be sent to:

DMCA Agent / Copyright Contact

Actionvector Legal — 482 King Street West, Toronto, ON M5V 1L7, Canada
Email: legal@actionvector.net

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